SHIPPING & RETURNS
Shipping Policy
Shipping
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Processing time: Orders are processed and shipped within 1-3 business days.
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Delivery within the Netherlands & Belgium: 1-3 business days after shipping.
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International shipping: 5-10 business days, depending on the destination.
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Shipping costs: Calculated at checkout based on destination and order weight.
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Track & Trace: Once your order has been shipped, you will receive a tracking link via email.
Return & Exchange Policy
Returns & Exchanges
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Return period: You can return products within 14 days of receiving your order.
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Conditions:
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Items must be unworn, unwashed, and undamaged.
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Items should be returned in their original packaging (if possible).
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Exceptions: Sale items and underwear cannot be returned.
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Return costs: Return shipping costs are the responsibility of the customer, unless the return is due to our mistake (e.g. wrong or damaged item).
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Exchanges: To exchange for another size or color, please return the item and place a new order.
Refunds
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Once we receive and inspect your return, we will refund the purchase amount within 5 business days.
Contact
If you have any questions about shipping or returns, feel free to contact us via the contact form on our website.